I am really nervous as my dog has never lodged before.
As a result of the special hands-on care, comfortable accommodations, competent & well trained staff, the quality of the facility, and the amount of personalized activities we offer, our guests adapt very well and enjoy the wonderful experience of being part of our family. If you have any concerns, we can certainly recommend a complimentary visit to help.
My dog does not eat Iams at home?
Most pets do well on our Iams, but if they require a special diet, you should make arrangements to bring in their own food from home. We serve a blend of Iams food so it is generally easier on the stomach and digestive system in case your pet is switching over.
What should I have prepared for my pet’s arrival?
Activity and grooming requests should be made at the time the reservation is made. Vaccination records for dogs are Bordetella, Distemper, Canine Influenza and Rabies; for cats are Distemper, Feline Leukemia and Rabies; these are needed before your pet’s arrival. Adequate telephone numbers should be provided in case we need to contact you. Any special diets or medications should be clearly communicated to our receptionists upon check-in. A scheduled pick up time should also be discussed upon drop off.
What is your cancellation policy for reservations?
If you need to change or cancel a holiday/vacation period reservation, you must notify us at least 14 days in advance or cancellation fees will apply. Changes or cancellations to a non-holiday/vacation period reservation must be made three days in advance.
What happens when a pet in your care needs veterinary care?
If your pet should require medical attention while in our care, our customary procedure is to contact your veterinarian. Should the nature of your pet’s illness require an office visit, we reserve the right to utilize a local emergency veterinarian service.
How do I make reservations?
For reservations at Littleton Pet Center you should contact us directly. All reservations must be confirmed by telephone or in person. Our reservation specialists will be happy to discuss all of the lodging, grooming, and daycare options Littleton Pet Center has to offer! Holiday and peak reservations should be made well in advance.
Can I come in for a tour?
You can certainly come and visit our facility anytime during regular business hours. Our well trained staff will be delighted to take you on an informative tour of the public areas at Littleton Pet Center.